We are a team of travel professionals who love to see and experience the world, and love to help our clients do the same! The Specialists at Ships and Trips Travel have a passion for exploring the world around us that we combine with a dedication to superior customer service to deliver premium travel experiences. We love what we do!
The Specialists at Ships and Trips Travel offer personalized travel planning services combined with old fashioned customer service. From the first phone call or email contact you have with our specialists to the warm welcome you receive once you’re home from your trip, we work hard to provide our clients a premier travel experience and great value.
We emphasize premium value for our clients. Your vacation time is precious and we work to make sure you have the best travel experience possible. We do this by connecting you with the right Specialist for your travel need - a member of our team who specializes in the destination, tour, cruise or type vacation you desire. Your Specialist will take the time to learn about your travel dreams and wishes, answer your questions and concerns, and work with you to create your extraordinary vacation. And, because the Specialist you’re working with has a passion for the type of vacation that you want, you’ll be working with someone who has not only been there but also knows the secrets, the hidden gems, the best values.
Travel providers (hotels, cruise lines, resorts and tour operators) value the customer service and expertise we provide, and pay us a commission to sell their products. The price you pay for your travel purchase is the same, whether you are working with one of our Specialists, booking directly from the travel provider, or working with an internet-only booking engine. The difference is the level of service we add for each of our valued clients. It’s simple – if you want service, you work with a professional human being. If you don’t want service, you work with a computerized reservation service. We’re sure you’ll be pleasantly surprised to find that you can still get real, old-fashioned customer service without paying more, and you’ll love some of the little “extras” that we can add to your vacation experience!
Our Specialists are the best at what they do. Rather than trying to learn a little bit about the whole world, our Specialists immerse themselves in their destination or special interest, visiting the places they sell, working on continuing education programs with the tourism bureaus and the Travel Institute. Quite simply, we know our stuff:
In addition to our Specialists, Ships and Trips Travel is proud to be a member of Ensemble® Travel Group— an international network of over 1,000 expert travel retailers. Our membership allows us to offer you Ensemble® Exclusives — special pricing, VIP benefits and amenities on a wide variety of travel experiences. These exclusive offers can be found on ocean and river cruises, land-based packages and tours, and hotels, resorts or villas around the world.
At Ships and Trips Travel, our Specialists care about your travel experience. We’re here for you before, during, and after your trip to make sure every detail is handled accurately and completely. Should a problem arise, we act quickly to correct things, acting as your advocate to handle complications with airlines, rental car companies, etc. The success of our Specialists, and the success of our entire business, depends on providing you the best possible service - we help you with a great travel experience, you tell your friends and family about it, your referrals bring more business through our door, and our business thrives.
We value your business and do everything possible to earn your confidence and trust. Your personal and private information is always secure with us via advanced encryption technology. We never share your information with a third party except with our preferred vendors with your consent in order to make a booking. We have a wonderful newsletter that we send out by email to make sure you know about the latest specials and events, but we never litter your inbox with junk and we never share our database.
Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.
~ Mark Twain
One’s destination is never a place, but a new way of seeing things.
~ Henry Miller